Shipping policy

Shipping Policy

At Irazia, we are committed to delivering your orders quickly and safely. Please review our shipping terms below.

Shipping Timeframes

We process and ship orders within 7-15 business days. Shipping times are calculated from the date your order is confirmed, excluding weekends and holidays. Once your order ships, you will receive a tracking number via email to monitor your package in real-time.

Shipping Regions

We currently ship to most regions worldwide. Shipping costs and delivery times vary depending on your location. You will see the applicable shipping costs at checkout before completing your purchase.

Order Tracking

After your order ships, you will receive an email with a tracking number and a link to monitor your package. Please allow 24-48 hours for tracking information to update in the carrier's system.

Customs and Delays

For international orders, packages may be subject to customs clearance and import duties, which are the responsibility of the recipient. Irazia is not responsible for delays caused by customs authorities, border inspections, or local regulations. These delays are beyond our control.

Lost or Damaged Packages

If your package arrives damaged or does not arrive within the expected timeframe, please contact our support team at iraziasupport@gmail.com with photos and tracking details. We will work with the carrier to resolve the issue.

Questions?

For shipping inquiries, please contact us at iraziasupport@gmail.com. We aim to respond within 24-48 hours.